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Privacy Policy

Effective Date:14-03-2025

Madhura Banquet Halls (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book our services, or interact with us.

1. Information We Collect

We collect and store only the necessary information to provide our services efficiently. The data we may collect includes:

  • Personal Information: Name, phone number, email address, and other contact details.
  • Event & Booking Information: Venue preferences, event type, date, guest count, and specific requirements.
  • Payment Information: Billing details and transaction records (Note: We do not store credit/debit card information).
  • Communication Records: Any messages, feedback, or inquiries shared via our website, calls, or emails.
  • Technical Data: IP address, browser type, and device information for website performance and security.

2. How We Use Your Information

We use your data strictly for:

  • Processing and managing bookings.
  • Responding to inquiries and providing customer support.
  • Improving our services and customer experience.
  • Sending event-related notifications or updates.
  • Complying with legal and regulatory requirements.

3. Information Sharing & Security

We do not sell or trade your personal data. However, we may share it with:

  • Trusted Service Providers: To facilitate event planning, payment processing, and customer support.
  • Legal Authorities: If required to comply with laws or protect our rights and safety.

We implement appropriate security measures to safeguard your information from unauthorized access.

4. Cookies & Tracking

Our website may use cookies to enhance your browsing experience. You can manage cookie settings through your browser preferences.

5. Your Rights

You have the right to:

  • Access or update your personal information.
  • Request the deletion of your data (subject to legal and business requirements).
  • Opt-out of promotional communications.

To exercise these rights, contact us at madhurabanquethalls@gmail.com

6. Policy Updates

We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated effective date.

7. Contact Us

For questions or concerns regarding this Privacy Policy, please reach out to:

Madhura Banquet Halls
7995888593, 7995888594

madhurabanquethalls@gmail.com

6, th floor, Gsm Mall, Miyapur Main Rd, ICRISAT Colony, Madeenaguda, Miyapur, Telangana 500050